Crowdleverboost Conversion Rate With Social Proof



Doing that, you can understand which social proof elements (real-time user activity, video testimonials, etc.) lead to the highest conversion rate. The most convenient tool for running A/B tests is Google Optimize. Want to 3x your website's conversion rate — and 3x your customer base as a result? There's no substitute for good solid social proof! In this video, I'll sho. Boost Your Conversion Rates With ‘Cue’ – A Brand New Freemium Social Proof Tool January 31, 2020 March 5, 2020 Radomir Basta If you are a SaaS or E-Commerce business and you seek an effective yet affordable social proof tool that can help you ramp up your conversions, obviate ad campaign overhead costs, and build brand credibility – Cue.

Social proof has become one of the most effective client acquisition devices both new and established brands can deploy. To back these claims, we have 2 notions that we’d like to address: Download pentagon for mac.

  • Humans are essentially social animals
  • Word-of-mouth never fails

What this means within the digital marketing landscape is that people are likely to buy your product and/or hire your services if someone they can trust recommends your brand to them. If you can get others to promote your product in an organic and almost non-advertising manner that is word-of-mouth, your business is highly likely to soon morph into unstoppable money-making machinery, without spending too many resources on paid ad strategies.

This is especially true for SaaS and E-Commerce niches wherein website visitors often need one final nudge towards becoming paying customers. Although organic and paid traffic can be quite effective in terms of getting people onto your landing page, converting them from mere visitors into hot leads and paying customers can often feel like a tall order.

In order to master this conversion game, you need to (aside from having a killer product to offer) come up with a surefire funnel and strong marketing strategy, but also make sure all the moving parts are working like a well-oiled machine without any bottle-necks slowing things down.

In this article, we will tackle the importance of the social proof component and how to leverage it in order to make your conversion-fueled marketing plan as effective as possible.

What Makes Social Proof so Fruitful?

Making an online purchase or becoming an active SaaS user, for example, is more of a journey than an isolated event. During this journey, your potential customer needs to make an informed decision to go with your product in lieu of choosing one of your competitors.

If you can make a website visitor feel comfortable and confident that he or she is making the right choice by becoming your customer, you are likely to turn them into a happy and satisfied (and loyal) client.

This is where implementing the social proof component within your funnel comes into play.

For example, 64% of software buyers tend to read at least 6 online reviews before making a purchase, according to Capterra, while 91% of people aged 18 to 34 say they trust online reviews as much as personal, word-of-mouth recommendations.

Online reviews, testimonials and other forms of social proof have a huge impact on us pack animals, as nobody wants to waste their precious time or hard-earned money on mediocre products. This is why we seek services and products that have been enveloped in clear validation of quality and legit endorsement by other trustworthy users and clients.

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3 Types of Social Proof to Boost Conversion Rates

Though there are numerous ways to utilize the power of social proof and word-of-mouth to expand your client base and ramp up your overall ROI, we decided to narrow down this list to 3 most effective and affordable ways to generate social proof and build more credibility around your brand.

1. Product/Service Reviews

Purchase reviews are probably the most popular and effective form of implementing the social proof component into your marketing strategy, regardless of the niche. As we already mentioned above, over 90% of shoppers read and trust online reviews during their online purchase journey, while perhaps even more staggering data in regard to purchase probability states that a product that features at least 5 available reviews is 270% more likely to be purchased compared to a product with no reviews.

That said, websites that don’t allow their customers to leave product and/or service reviews are most likely losing vast conversion rates boosting opportunities.

However, getting customer reviews is not exactly a walk in the park. According to a white paper published by The Good, “only 1% of online community participants actively add user reviews. Many times, customers will only leave reviews if they had an exceptionally positive or exceptionally negative experience.”

How To Get Genuine Reviews

Most businesses utilize the post-purchase customer email outreach method to remind their existing customers to provide product feedback in the form of reviews so other members of the online community can use these reviews to make data- and experience-driven decisions but also help the very company improve their process of future product development.

Here are some tips on how to properly approach the post-purchase customer outreach method:

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  • Come up with perfect email timing – Make sure you send this email after the buyer and/or user has had enough time to form an organic and informed opinion.
  • Provide your customer with review suggestions – Not too many people are avid reviewers, which is why we recommend suggesting topics to your reviewer as several examples can jump-start their imagination and vocabulary.
  • Consider offering incentives – Outreach emails that provide certain incentives in the form of discounts on future purchases in exchange for an honest customer review have proven to be quite effective.
  • Include a link to the review page – Emails that provide the customer with a review link so he or she doesn’t have to search your website again also provide better results.

Bonus Tip: Don’t Post Fabricated Reviews

Though creating fake customer reviews may seem like an easier solution and a nice workaround, we do not recommend resorting to this tactic. Experienced and savvy members of internet communities tend to be experts in spotting fraudulent reviews, which can bring more harm than good to your business. Especially in the long run, if your brand gets exposed and labeled as a fake review user.

2. Social Proof Tools and FOMO

Utilizing social proof tools can help you increase your conversion rates and quickly up your brand credibility game. These tools, when deployed properly, are able to help businesses, especially those that operate within E-Commerce and SaaS niches, turn their page visits into actual sales, leads, and – ultimately – loyal paying customers.

Most social proof tools are providing your visitors one final nudge down your funnel by turning both your paid and organic traffic into actual purchases and conversions using the potential that word-of-mouth and FOMO-driven advertising harbor.

For these purposes, we recommend using Cue – a user-friendly and affordable social proof tool.

Cue works like this: once a potential customer reaches your website, they are presented with a bubble-style notification that contains useful conversion-driving data about your newly acquired clients/users, thus providing an extra layer of validation and legitimacy to your product and/or service. This info most typically includes:

  • how many new users joined your business within the last 7/30 days
  • where these users are from
  • which action they performed
  • how many people are currently viewing this page, etc

With the right combination of these social proof notifications and a killer product – you can easily boost your conversion rates, expand your client base, and build further credibility around your brand – which is especially difficult to achieve if you are just launching your business.

3. Influencer Endorsement and Testimonials

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According to a survey conducted by MediaKix, 89% of marketers claim that ROI generated from influencer marketing yields results that are either comparable to or better than those coming from other marketing channels. Influencer-powered endorsements are among the strongest social proof based advertising strategies, however, the success of this marketing approach can be boiled down to the following 3 factors:

  • The type of product/service you are trying to sell
  • The influencers you choose
  • The resources you have

Tracking down and selecting the right influencers is pivotal when it comes to leveraging this type of social proof tactic. The popularity level of the influencers is often not as critical as their niche-focused competence. What we mean by this is the actual advertising power of an influencer over their followers and how potent their product validation is to both their follower base and your target audience.

If you are looking for an affordable yet effective influencer finding tool, we recommend checking out Dibz.

Over to You

Essentially, online marketing based on social proof is among the most organic advertising strategies a company – established or newly founded – can deploy. Showing that your product and/or service has been approved and even praised by existing customers or influential personas can do wonders for your sales and conversion rates.

Marketing and sales heavily rely on human psychology. Good marketers and salespeople also have to be good psychologists. Sometimes people need a little nudge when it comes to making a purchasing decision. As we’re highly social beings, the opinion of others matters to us very much. Similarly, many people tend to conform and do what others do, mainly because they want to fit in and be accepted. Psychologists call it herd mentality while marketers use a more elegant term – social proof. This strategy has become increasingly useful with the growth of social media where people can comment, discuss and express their opinions about various products. If you want to increase your conversion, make sure that your landing page is packed with various kinds of social proof.

UGC

User generated content is a breath of fresh air in the world where companies bombard users with tons of commercials, advertisements, sponsored content, and branded messages. People are tired of being constantly exposed to some kind of sales pitch. It has become extremely difficult for companies to actually build brand awareness when users fail to notice promoted products because they’re fed up with ads and billboards designed by marketing experts. This doesn’t mean that they don’t want to discover new products. On the contrary, they just don’t want pushy forms of marketing. User generated content is a subtle technique which offers a new perspective on things. Unlike other forms of advertising where people attached to a brand talk about its features and benefits, this more spontaneous and sincere technique is efficient because stories and experiences of people who are satisfied customers are highly relatable.

Types of Social Proof

There are several types of social media proof and they can be used for various purposes.

  • Testimonials are short recommendations from your clients. They explain why a product or a service is good and how it solved their problems or improved the quality of their lives. They are one of the key elements of every landing page and can be used both for B2B and B2C marketing. If you want to make them efficient and legitimate, what you need is the name, title, company, and picture of the person whose testimonial you use.
  • Case studies are detailed analyses of how using your product or service helped your current customer grow their business and overcome obstacles. It’s usually used in B2B marketing.
  • Social media is a perfect vehicle for social proof. If we remember that nowadays people are checking their Facebook, Twitter, or Instagram all the time, it’s easy to conclude how tremendously influential those platforms are. In addition to that, surveys say that people mainly trust recommendations from family and friends. A positive comment or review of your product on a social media website is the most credible form of advertising, so why not put the screenshots of several such comments on your landing page?
  • Influencers are celebrities or people with lots of followers on social networks. People trust them, listen to their recommendations, and they easily relate to them. Household names are great brand ambassadors because their loyal fans believe every word they say. Needless to say, having an endorsement deal with an influencer may immensely contribute to the success of your brand.

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How to Generate Social Proof?

All this sounds easy, but generating social proof from scratch requires a lot of effort. People frequently ask what they should do if they don’t have any testimonials. The first and most important advice is: don’t even think about faking it. Insincere and staged testimonials can be easily spotted and this gesture could have more negative consequences than not having a single testimonial on your landing page.

Free

Crowdleverboost Conversion Rate With Social Proof
  • Start with offering your product and services for free. That way people will be more likely to give you positive feedback and allow you to use it for testimonials.
  • Referrals from satisfied customers are very valuable. In case that you don’t know how to encourage your customers to recommend you to their contacts, a good starting point would be to create a referral program. For example, certain companies reward their customers if they invite their colleagues and friends to start using their products or services.
  • When it comes to influencers, you should start with using an influencer as an example in your content. That’s how you might get them to notice you. However, if your website or blog still hasn’t become relevant, you could write a guest article for a more popular website and mention the influencer Additionally, you can let the influencer know via email that you’ve used them as a good example and provide a link to the article. Sharing the influencer’s posts on various social media, comment on their articles (who doesn’t like an ego boost?), or even purchase something from them will strengthen your bond with the influencer gradually. If you play your cards right, you might get an endorsement. Be persistent and don’t give up.

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